Student Account Refunds

Account Credit Refund

After all tuition, fees, and other charges are paid, and you still have excess funds in your student account, you may request an account credit refund. 

Receiving funds out of your student account is a 2 step process:

1. Request a refund using our online refund request form.
2. Set up an e-Refund profile in your student account. Follow this link for instructions for setting up an e-Refund profile.

If you prefer to receive your refund in the form of a paper check that will be mailed to your address on file with the University, simply skip step 2 and a paper check will automatically be generated.

Fund being sent to students as a result of excess financial aid will not be processed until the semester in which the financial aid is received begins.

Refunds usually require 7–10 business days processing time and will be released only when all funds are received. However, if payment was made by credit card, the same card used to make the payment will be refunded.

If any portion of the bill was paid by personal check, a refund may be issued after the personal check clears.

Loyola University New Orleans is offering this free service to its students who are eligible for refunds. To have your tuition refund directly deposited into your checking or savings account, you must setup your e-Refund Profile in LORA Self-Service (follow the instructions linked below). Please make sure to complete all fields when completing your e-Refund Profile. Failure to do so could cause the direct deposit to be rejected by your financial institution. Once your profile has been created, complete the Online Refund Request Form.

  LORA Self-Service E-Refund Instructions

If you prefer a check mailed to you, please do not complete the e-Refund Profile, or if you have one set up, please delete it. Refunds to parents and other third-party payers cannot be made by e-Refund. Checks will be mailed for these refund requests.

Please Note: e-Refunds can only be processed to the student and only if the student has a checking or savings account stored within the e-commerce system. No parent or third-party refunds are allowed through the e-Refund process.

If you usually get a financial aid refund, read on! Once your aid has arrived and paid your tuition bill, you may have excess funds for books. Now you may be allowed to charge your textbooks directly to your tuition account – without waiting for your refund or waiting in line for a book voucher. Limits apply:

• Use for Textbooks only
• Max $600 undergraduates; $1,000 graduates and law
• Available throughout add/drop period — usually first 2 weeks in fall and spring semesters

Ask University Bookstore if you have credit available for your textbooks. They can tell you if you have available funds, meaning that you have excess financial aid or other available credit on your tuition account. Then be sure to include that amount on your refund request so we don't have to bill you for it later. In the event your refund is generated without deduction for bookstore charges you made, or if any financial aid or credit is reduced after you charge your textbooks, you are responsible to the university for the charges.